Refund and cancellation policy

This business-policy version is prepared for the limited beta. No payment capability is active on this site, and provider-specific mechanics remain subject to review.

• Before work begins: cancellation is eligible for a full refund.
• If PBismark cannot deliver the agreed scope: the customer is eligible for a full refund.
• After work begins but before delivery: Patrick reviews the work completed and reason for cancellation; no automatic partial-refund formula is promised.
• After delivery: material factual or scope errors are handled through the included seven-day clarification window. Refund, chargeback, fraud, privacy, or legal disputes are escalated for owner review.

Only Patrick may authorize refunds, credits, price changes, or other money movement. Processor evidence and the customer reference will be retained according to the approved provider and retention policy.